Absentee Owner

Absentee Owner service

According to information provided to us by the different shipping companies, any prolonged storage or lack of use can result in poor condition for these items. A home can also incur similar problems if not used for extended periods of time.

When people live:

  • The air inside a home is automatically changed when a door or window is opened.
  • By occasionally using water fixtures and pluming can ensure their good reliable condition.
  • Through occasional use, lock and doors will remain in good condition.
  • By regular use of plumbing, this includes sinks, toilets and shower, water levels can be maintained and ensure that no sewer gases enter the home.

Have you ever experienced these?

  • Periods of time that you cannot relax and enjoy your time from the need of constant cleaning and repairs.
  • AS a result of various items that need repair because of poor condition or broken.
  • Have a need to call for repairs but you are unable to speak English.
  • Are unable to understand the language and content of any information provided.

We have service available to our customers to ensure a relaxing and comfortable stay.

Monthly Check
We perform regular inspection of the property.
We will visit the property and air out the residence by briefly open doors and windows.
We will ensure the operation of appliances by checking them and their functionality, such as the washer and dryer, the microwave and oven.
We will check for any leaks from the pluming, such as the sink, toilet, and bathtub.
We will check the operation of all lights.
Wewill check for any pest infestations, such as termites.
Reports
After our inspections, we will provide and send a report of our findings by mail or email. In the even there are damages, we will provide cost estimates from 3 sources for comparison.
Vicarious Payment
We will provide payment by proxy for any utilities or taxes,such as property tax, association fees if applicable, electric, cable TV and or internet bills.
Arrangement Of Specialists
We will make arrangements for specialists to perform work for any repairs, cleaning or extermination if needed. Once their work was has been completed, we will ensure the work has been completed by inspecting it after they are done.
Check Of Mail
In compliance with any owners’ requests, we will forward any owners requests, we will forward any documentation and send it as a PDF file.

Kaina Hale Realty’s Remarkable Points

  • We have offices located in both Japan and Hawaii, to provide any preliminary consultation and assistance.
  • We have experienced staff on hand to provide assistance.
  • We are able to introduce and provide specialists for any consultation. These services are available for professional business, inheritance(s), business succession and similar needs.
  • Our staff is capable of performing telephone correspondence in both English and Japanese.
    We have telephone assistance available 24 hours a day
  • Continued assistance and support to our customers after their purchase is very important to us.